Best Price Guarantee
Find a lower price from a local competitor for the same equipment? Bring us the quote. We'll match or beat it — no runaround, no fine print designed to make claims impossible.
What We Commit To
NorthPoint Equipment Rentals will match or beat any local competitor's quoted price for the same piece of equipment, for the same rental period, in the same service area. That is the whole guarantee. It is not buried in exclusions designed to make it uncollectable.
We offer this because we are confident in our pricing. As a family-owned local operator, we do not carry the overhead of a national chain — and we pass that savings directly to customers. We monitor the local market constantly. When a competitor is genuinely cheaper on a comparable machine and rental period, we want to know and we want to earn your business.
The Best Price Guarantee covers all equipment categories across all five NorthPoint NH locations — heavy equipment, aerial lifts, tools, trailers, and everything in between.
How to Claim
Claiming the Best Price Guarantee is straightforward. Here is exactly what to do.
Why NorthPoint Can Offer This
National chains like United Rentals and Sunbelt carry enormous overhead — regional management layers, national fleet financing, franchise fees, and corporate margin targets that get baked into every rental rate. NorthPoint does not carry any of that. Here is what makes our pricing structure different.
No Hidden Fees
A lower headline rate that gets loaded with fees at checkout is not a better price. NorthPoint believes in transparent pricing. Here is exactly what is and is not included in a NorthPoint rental rate, so you can compare apples to apples.
| Item | Included in Rental Rate? | Notes |
|---|---|---|
| Equipment rental (machine) | Yes | The machine, for the agreed period and meter hours |
| Delivery — within 5 miles | Yes — Free | Free from any of the five NorthPoint NH locations |
| Delivery — beyond 5 miles | Additional charge | Always quoted upfront — no surprise at invoice |
| Fuel | Not included | Equipment starts full; customer returns it full or pays current rate |
| Rental Protection Plan (RPP) | Separate — 15% of rental | Applied to all rentals unless customer provides qualifying Inland Marine policy |
| Deposit at reservation | No deposit required | Credit card on file; not charged until rental begins |
| Loyalty Club credits | Earned on every rental | Bronze: $10 credit per $100 spent. Silver and Gold tiers earn more. |
| Environmental surcharge | May apply | Up to $150 on motorized equipment. Disclosed at booking. |
| Overtime meter hours | Prorated charge | Each rate tier includes a meter hour allowance — overage is prorated |
When comparing NorthPoint's rate against a competitor, make sure you are comparing the full cost — including delivery, protection plan, and fuel — not just the headline machine rate. If a competitor's total delivered cost is lower for a comparable machine and rental period, the Best Price Guarantee applies.
Same Equipment — What That Means
The Best Price Guarantee applies to the same or directly comparable piece of equipment. Here is how NorthPoint determines comparability when reviewing a competitor quote.
Value Beyond the Rate
Price is one part of the value equation. Here is what comes with every NorthPoint rental that does not always show up in a competitor's quote.
Common Questions
Call any NorthPoint location before your rental begins. We will match or beat it.