FAQ's

To rent from NorthPoint Equipment Rentals, LLC, you must provide a valid driver’s license or another official photo ID (like a Military ID), along with verified proof of your address and phone number, as well as a valid email address. Additionally, a major credit card is necessary for all rentals. In certain situations, a local job site address and phone number may also be required. Please note that all rentals must be paid for in advance.

Yes, we offer discounted weekend rentals. Perfect time to take advantage of using the machine for two days while only paying for 1.5 days

NorthPoint Equipment Rentals, LLC does not require a deposit to reserve most tools and equipment but does require a credit card. You will be asked for payment information when you make your reservation, but your card will not be charged at the time of reservation.

We would be happy to show you the basics of safely operating a machine.

We accept all major credit cards, cash, or check. We do offer Charge accounts. Please complete the charge account application

Our rental rates are just the charge for the rental of the machine... in addition, there would be a delivery charge if you aren’t picking the machine up. You are responsible for fuel used during your rental and Rental Protection Plan (RPP) coverage.

Yes, all the equipment can be picked up directly from our store. Customers are required to have a properly rated hitch, suitable trailer, brake system, and securement for the equipment being collected. NorthPoint Equipment Rentals, LLC retains the right to deny the pickup of equipment if the customer does not provide adequate and safe towing or hauling equipment. Don't forget Chains/Binders/Straps. If you forget them then you can purchase them at our counter. CUSTOMERS TRAILER MUST BE REGISTERED & UP TO DATE ON INSPECTION, HAVE ELECTRIC TRAILER BREAKS, MUST HAVE 4 POINTS OF CONTACT ON TIE DOWN (5 POINTS FOR EXCAVATORS).

Fuel used during the rental is the renter’s responsibility and is not included in rental rates, unless otherwise specified. Equipment will be full of fuel at the start of your rental, and we ask that you refill it with good, clean, fuel upon return. If you are unable to refill the fuel, we will refill it and charge you for the amount of fuel used. Contact the store for current fuel rates. Please take care in refueling - know whether the equipment takes diesel, 2 cycle mixed gasoline or 4 cycle gasoline, please call us before refilling if you have any questions - there will be an expensive service charge or perhaps engine replacement if the wrong fuel is used. Please take care to use fresh fuel in clean cans - if a renter refills a machine with dirty fuel a charge will apply to change the fuel filter and service the equipment. 

We do have trailers available for rent. You would need to provide your own appropriate tow vehicle, trailer, and tie-downs.

We are happy to assist you in canceling or rescheduling your rental reservation, but we do need advance notice. When we hold a piece of equipment for you, it means we are informing other customers that it is unavailable.

A one-day reservation requires a cancellation notice of 48 hours.

A 5/7-day reservation requires a cancellation notice of 3 days.

A monthly rental requires a cancellation notice of 7 days.

If the required notice isn’t provided, you will incur a 25% cancellation fee. In cases where no notice is given and either 1). we attempt to deliver (or actually deliver) the equipment, or 2). you fail to pick it up, you will be charged for any delivery fees and the full rental amount for a daily rental, 50% of the rental amount for a 5/7-day rental, and 30% of the rental for a monthly reservation.

NorthPoint Equipment Rentals offers convenient delivery options for a fair price. We also offer Free local delivery for equipment. When you make your reservation, simply check the box that you want the equipment delivered. You will be asked for additional information and shown the delivery and pick up charges. Rates are based on mileage and type of equipment being delivered.

Please call us as soon as you can at (603) 375-4161 or 603-416-2137 if you realize you need to extend your rental. We will do our best to accommodate your request for an extension or equipment substitution. However, we cannot influence the weather, so please plan your rental accordingly. Unfortunately, we cannot offer discounts or additional time due to inclement weather! We will do our utmost to assist you in completing your job based on equipment availability.

NorthPoint Equipment Rentals, LLC

130 Main St

Ashland, NH 03217

Tel: (603) 375-4161

Tel: (603) 412-2137 After Hrs. Call